Global Account USD

What Global Account USD is and where it receives money from

Global Account USD is a USD account at a US bank (JP Morgan), in your personal or business name. It receives USD from abroad into Wealify.

Accepted sources of funds: e-commerce marketplaces and payment gateways (Ecom), senders with the same name as the account holder (Same name) and business partners (B2B). Payers send via ACH, Wire or SWIFT.

⚠️ NOTE: THE ACCOUNT OPENING FEE IS CHARGED ONCE WHEN YOU SUBMIT YOUR APPLICATION

80 USD for individuals, 150 USD for businesses. Businesses pay from their stablecoin balance; individuals can pay from their VND balance (converted at the displayed rate) or their stablecoin balance. See the article Global Account USD fees and limits at the end of this chapter.

Requirements and documents to submit

Global Account USD needs two verification steps:

1. Your Wealify account is KYC approved (personal) or KYB approved (business) — see chapter 4.

2. Submit a USD account opening application to the bank. This application is only for Global Account USD and is submitted right in the account creation flow.

📋 The USD account opening application includes:

• Individuals: the documents listed in the article [Personal] Create a Global Account USD, a live face photo, and proof of address uploaded through the link sent to your email after Compliance approves your application.

• Businesses: business documents and documents for each director and each owner with 25% or more. Each person verifies their face through a link sent separately to their email after Compliance approves the application — see the article [Business] Create a Global Account USD.

The account opening fee is charged once when you submit the application: 150 USD for businesses, 80 USD for individuals. If the application is permanently rejected, the fee is refunded to the same source it was taken from.

The application is tracked in the Verification Center (application type: USD account opening). The Verifying application status usually lasts 2 to 4 business days.

[Personal] Create a Global Account USD

Documents to prepare:

Steps:

1. Choose Wallet → Global Account → Create Global Account and choose the USD type. The country United States and currency USD are pre-selected. Choose the bank, then choose Submit application.

   

2. Upload the documents into each field. You can give the account a nickname.

   

3. On the confirmation screen, check the 80 USD account opening fee and choose where to pay it from (VND balance converted at the displayed rate, or the stablecoin wallet). Tick the confirmation, then choose Confirm.

   

4. Wait for Compliance to approve your application (status Verifying application). The identity verification link doesn't arrive right after you pay: the system only emails the link once your application is approved. Open the link and follow the instructions: photograph your ID, take a live face photo and upload proof of address. It's best to do this on your phone. If you stop halfway, choose Resend link to continue.

5. Track the status: Verifying application → Opening account → Active. When it's done, you'll receive the email "Your USD account is ready".

⚠️ ABOUT THE ACCOUNT OPENING FEE

• The fee is charged as soon as you submit the application and only once. Submitting additional documents costs nothing extra.

• If the application is permanently rejected, the fee is refunded to the same source it was taken from.

[Business] Create a Global Account USD

Requirement: the account is KYB approved. PDF / JPG files, up to 10 MB each. Items marked 📎 have a template you can download right in the upload field.

Business documents:

Documents for each director and each owner with 25% or more (directors who own less than 25% must still submit):

Steps:

1. Choose Wallet → Global Account → Create Global Account, choose the USD type and the bank JP Morgan, then choose Submit application.

   

2. Upload all documents for both groups. The screen shows exactly which fields are missing and for whom.

   

3. On the confirmation screen, check the 150 USD account opening fee and where it will be paid from. Tick the confirmation, then choose Confirm. If your balance isn't enough, the screen takes you to top up and keeps the data you've entered.

   

4. Face verification: each director and each owner with 25% or more receives a separate email with a face verification link. Wait for Compliance to approve the application (status Verifying application). The face verification link doesn't arrive right after you pay: only once the application is approved does the system send each director and each owner with 25% or more a separate email with the face verification link. The link is valid for 24 hours. Each person opens the link on their phone and takes a live face photo. If the link expires, choose Resend in the app.

5. Track the status: Verifying application → Opening account → Active. You'll receive the email "Your USD account is ready".

⚠️ NOTE

• The application only moves forward once all directors and owners have completed face verification. Please remind everyone to do it early.

• It's best to download the FATCA and Corporate Resolution templates and sign them before you start, so you can complete the application in one go.

Get your receiving details — ACH, Wire or SWIFT

The Receiving details section in your Global Account USD details has three tabs, one for each transfer method with its own set of details. Please send the payer exactly the details for the method they use.

⚠️ THE PAYER MUST USE THE EXACT ACCOUNT NAME

The USD account name is your legal name from your verification documents (the name on your ID or your company name), not the nickname you chose. A wrong name is the most common reason money is returned.

Accounts with the status Verifying application or Opening account show "–" in the account number lines.

Add your Global Account to Etsy and verify the bank

Step 1 — Add the details to Etsy: on Etsy, go to Shop Manager → Payment Settings. Under Bank details, fill in the information from your Global Account details screen on Wealify: Bank name from Bank name, Account Number from Account number, Swift BIC from SWIFT code.

Step 2 — Verify the bank on Etsy:

Option 1 — Verify with a small deposit:

1. After you add the bank details and your shop gets its first order, Etsy sends a small deposit for verification. It usually reaches Wealify within 2 to 3 business days.

2. On Wealify, choose Wallet → Global Account, open the account you added to Etsy, go to the Transactions tab and open the Deposit transaction from Etsy.

3. Enter the amount Etsy sent (before fees) in the Verify account section on Etsy.

If Etsy couldn't send the small deposit, choose Try again on Etsy so Etsy sends it one last time.

Option 2 — Verify with a bank statement: the statement must have the bank's official letterhead, transactions from the last 6 months and full account details (including SWIFT / BIC).

Step 3 — Check the result: Etsy emails you the result within about 7 business days. If verification succeeds, Etsy pays out on the schedule you chose in Payment Settings. If it fails, Etsy may temporarily suspend your shop — please contact Wealify CS.

How long USD takes to arrive

The payer sends to your ACH / Wire / SWIFT details → the transaction shows the status Processing, and Wealify confirms it within about 2 business days → you receive the email "You've just received ... USD" and the money is added to the USD balance of your Wealify wallet. The receiving fee is shown as a separate line in your transaction history.

⚠️ NOTE

• If the payment still isn't successful after the time above, please contact Wealify CS with the transaction ID.

Submit additional documents for a verification application

Wealify or the bank may ask for documents for an incoming payment. While you wait, the money from that payment isn't credited to your Wealify wallet yet.

Add a bank account to receive USD

1. Choose Transfer → Recipients → Add new recipient → Bank account → Continue.

   

2. Choose the currency USD. Choose the Country / region where the recipient's bank account is held (not where the recipient lives). Choose the Account type: Individual or Company.

   

3. Choose the transfer method:

   Recipient's bank is in	Method	Best when
   United States	ACH — US domestic transfer, 1 to 2 business days	Regular transfers that aren't urgent
   United States	WIRE — US domestic transfer, usually same day	The money needs to arrive the same day, or the amount is large
   United States	SWIFT — international transfer	The receiving bank requires SWIFT
   Other countries	SWIFT (pre-selected)

4. Fill in the details for the method you chose:

   Field	ACH / WIRE	SWIFT	Explanation
   Account holder / Company name	Yes	Yes	The legal name exactly as registered at the receiving bank
   Bank name	Yes	Yes	For example HSBC, Chase
   Bank routing number (ABA)	Yes, 9 digits	No	US bank identifier, provided by the recipient
   BIC / SWIFT code	No	Yes, 8 or 11 characters	International bank identifier
   Account number / IBAN	Account number	Account number or IBAN	Some countries (UK, EU) use IBAN
   Recipient address	Yes	Yes	The recipient's address, not the bank's address
   Intermediary bank	No	Optional	Fill in if the receiving bank requires it
   Nickname, Note	Optional	Optional

5. Choose Create recipient and enter the OTP if asked.

Tip: ask the recipient for their bank's "incoming wire instructions". This document has the full name, account number / IBAN, SWIFT or ABA code, and intermediary bank if any.

Transfer USD to a bank

Before creating an order, you need to save the USD bank account as described above. Steps:

1. Choose Transfer — on the Overview screen, the Wallet screen or the Transfer menu.

   

2. Choose the recipient: open the Bank account tab and choose a saved USD bank account. ACH, WIRE or SWIFT is taken from that recipient's details; you don't choose it again at this step.

   

3. Choose the Global Account USD to use as the reference for the order.

4. Enter the amount in the You pay field. The screen shows the Transfer fee (ACH 20 USD · Wire 30 USD · SWIFT 30 USD per order, the same for all tiers) and the amount the recipient Receives.

   

5. Choose the Transfer purpose from the list — for example payment for goods, payment for services, salary, advertising services.

   

6. Upload supporting documents. Every USD order requires documents: proof of your relationship with the recipient (a sales contract, a partnership agreement). If you're transferring to your own account, submit a screenshot of the bank account showing the account number and account holder name. PNG, JPG or PDF format, up to 10 MB.

   

7. Tick I agree to the Terms of Use and Policy, then choose New transfer order.

   

8. Enter the OTP code to confirm the order.

9. The order appears in the Transfer list with the status Pending. The money usually reaches the recipient's account within 0 to 3 business days.

⚠️ WHEN A USD ORDER FAILS AFTER BEING SENT

You'll receive two separate notifications. The notification "money is being refunded to your Wallet" means your balance hasn't been credited back yet. When you receive the notification "refunded to your Wallet", the full amount and fees are back in your available balance.

Transfer USDT to the stablecoin wallet

Before creating an order, you need to save a stablecoin wallet to receive USDT, as described in the article Add a stablecoin wallet to receive USDT in chapter 8. Steps:

1. Choose Transfer — on the Overview screen, the Wallet screen or the Transfer menu.

2. Choose the recipient: open the Stablecoin wallet tab and choose a saved wallet on the Tron, Solana or Ethereum network.

3. Look at the Available to convert to USDT line on the screen. This is the part of your balance eligible for conversion to USDT, which may be less than your USD balance — only money from marketplaces, payment gateways and senders with the same name as the account holder can be converted to USDT.

4. Enter the amount in the You pay field, no lower than the minimum for your tier: Standard 2,000 USD · Silver 2,500 USD · Gold 3,000 USD · Diamond 4,000 USD.

5. Check the Transfer fee — a percentage based on your tier plus 20 USD per order (blockchain network fee included) — and the amount of USDT the recipient Receives. The rate is 1 USD = 1 USDT. This order doesn't need documents.

6. Tick I agree to the Terms of Use and Policy, then choose New transfer order.

7. Enter the OTP code to confirm the order.

8. The order shows the status Pending. Once Wealify has processed it, the USDT arrives in the wallet the same day. The completion email includes the on-chain transaction ID (TxHash) so you can look it up.

   

⚠️ NOTE

A USDT order may be rejected if part of the amount came from a sender whose name differs from the account holder. In that case the amount and fees are fully refunded to your Wealify wallet, and you can transfer this amount in USD instead.

Example: a Standard-tier business receives 1,000 USD via ACH → fee = 1% × 1,000 = 10 USD → the Wallet receives 990 USD.

The receiving fee is exactly the tier percentage for any amount, with no fixed fee by method — small payments no longer carry a higher effective fee rate.

The three fees below only apply when you request them; the system doesn't charge them automatically:

• MT103 confirmation — 30 USD per order. An MT103 is a copy of the transfer message the bank sends when it makes an international USD transfer. It shows the date and time, amount, sender name, recipient name and the order's reference number. Request it when you need proof of payment to send to a partner or supplier, or when the recipient says the money hasn't arrived and it needs to be traced with the bank. One copy per transfer order, 30 USD per copy.

• Bank confirmation letter (Bank Letter) — 60 USD per letter. This is a document issued by the bank confirming that the account is in your name or your business's name, including the account holder name, account number and bank details. You need it when a platform, partner or auditor asks for an official document proving the receiving account really belongs to you before adding it to their system. Each letter costs 60 USD; you pay for as many letters as you need.

• VRN — 2 USD per order. A reference number attached to an incoming payment, used to match each payment to its transaction.

To request an MT103 or a bank confirmation letter, contact Wealify CS with the transaction ID (for an MT103) or the Global Account number to be confirmed (for a bank confirmation letter).

A Global Account is a bank account Wealify issues to you for receiving money. There are two types: Global Account VND (previously called VA — Virtual Account), a virtual Vietnamese bank account used to withdraw money from Wealify-approved platforms; and Global Account USD, a US bank account in your name or your business's name. You can open both types.